Thank you for using IOMPrayerTimes. If you need help or want to get in touch, you’re in the right place.
If you need assistance with your account, streaming issues, or general questions about the app, please contact us using the details below.
- Check your internet connection. The app needs a connection to fetch the latest times.
- Pull down on the main screen to refresh. If you see “Offline – Showing cached data”, the app is using the last saved times until you’re back online.
- Prayer times are set by your mosque/organisation (location, calculation method, and school). The app shows the times provided for your community; we don’t change them in the app.
- If something seems wrong, please check with your mosque or the organisation that provides the times.
- Make sure you allowed notifications when the app asked.
- You can turn them on or off in your device **Settings → IOMPrayerTimes → Notifications**.
- The app can notify you at Athan time, Iqama time, and for new announcements if enabled.
- Add the widget from your phone’s widget picker (long-press the home screen, then add “IOMPrayerTimes”).
- The widget shows the next prayer and countdown. It updates when the app has new data (e.g. after opening the app or when data refreshes).
- Use the **12h / 24h** button on the main screen (bottom right) to switch between 12-hour and 24-hour time format.
- Tap the **bell** (bottom left) to open announcements from your mosque or organisation.
- A red badge shows how many announcements you haven’t read yet.
For bugs, feature ideas, or other questions about the app, please contact us: